UX Design Agency — Research-Driven Design That Converts

Case Studies

Case Studies

“We'd been iterating on our onboarding flow for two years without moving the needle. The uxdesign.agency team spent three weeks doing user research — actual interviews and usability tests with our target users — and came back with insights that completely changed how we understood the problem. The redesigned onboarding flow they built based on that research increased our trial-to-paid conversion by 41% in the first 60 days. Best design investment we've ever made.”

“I hired them to do a UX audit of our SaaS product before a Series A raise. The audit was thorough, honest, and incredibly actionable — they found 23 usability issues I hadn't noticed despite using the product daily. More importantly, they prioritized the issues by business impact, so we knew exactly what to fix first. We fixed the top 8 issues in the next sprint and saw our NPS jump from 31 to 54.”

“The CRO work they did on our pricing page was exceptional. They ran a full heuristic evaluation, analyzed three months of session recordings, and proposed a redesign based on what they actually saw users doing — not just UX best practices. The new pricing page increased our plan upgrade rate by 29% and reduced time-to-decision significantly. They know how to design for conversion, not just aesthetics.”

From Our Blog

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A UX design agency specializes in designing digital products that are easy and enjoyable to use. Unlike a general creative agency that focuses on visual branding, a UX agency combines user research, interaction design, and usability testing to create products that achieve business goals — higher conversion, lower churn, fewer support tickets. We work on SaaS products, mobile apps, e-commerce, and web platforms.

Both. For early-stage startups, we focus on product discovery and MVP design — making sure you build the right thing before investing heavily in engineering. For established companies, we focus on UX audits, redesigns, and CRO — improving products that already exist in the market. Each engagement is scoped based on where you are.

A UX audit takes 2-3 weeks. An MVP product design typically takes 6-10 weeks. A full product redesign with research takes 8-16 weeks. We scope every project individually based on complexity and research requirements.

We design in Figma for all UI and UX work. For prototyping, we use Figma's native prototyping for most use cases, supplemented by Framer or ProtoPie for complex microinteractions. For research and testing, we use Maze, Lookback, and Hotjar.

Yes — complete developer handoff is included in every design engagement. You receive production-ready Figma files with auto-layout, design tokens, redline specs, and all assets exported. We also support your engineering team during development to resolve design questions and ensure the product ships as designed.

Improving existing products is actually our most common engagement type. We specialize in identifying what's broken, understanding why users struggle, and redesigning the specific flows that are costing you conversions or causing churn — without a full product rewrite.