UX Audit & Expert Review

The UX Audit: A Comprehensive Diagnosis Before You Invest in Redesign

Before you spend $80K–$300K on a product redesign, you should know exactly what's broken, why it's broken, and which fixes will have the highest impact. A UX audit is the diagnostic step that turns redesign from a leap of faith into a prioritized roadmap. Our audits combine 200+ usability heuristics, accessibility compliance review, mobile UX evaluation, and behavioral data analysis into a single actionable document.

What We Audit

1. Usability heuristic evaluation. Every screen, every flow, every interaction scored against 200+ established usability principles — Nielsen's heuristics, Apple HIG, Material Design, and industry-specific standards.
2. Accessibility audit. WCAG 2.1 AA compliance review covering color contrast, keyboard navigation, screen reader compatibility, focus management, and ARIA implementation. Critical for ADA compliance in the US market.
3. Mobile UX review. Touch target sizes, gesture handling, mobile-specific patterns, and the mobile-to-desktop experience parity check.
4. Conversion blocker identification. Specific friction points blocking key business outcomes — sign-up, activation, upgrade, checkout — with quantified estimated impact.
5. Information architecture review. Navigation, content hierarchy, search behavior, and findability evaluated against your users' mental models.

What You Get

A prioritized findings report with severity ratings (critical, major, moderate, minor), specific design fix recommendations with visual examples, an executive summary suitable for stakeholder presentation, and a 90-minute walkthrough session with your product, design, and engineering teams. Every issue is paired with a recommended fix — never just "this is wrong" without "here's what to do about it."

When to Run a UX Audit

Before committing to a redesign engagement, before a major product release, when you're losing competitive deals, when accessibility compliance becomes a procurement requirement, or when user complaints have grown without a clear pattern. Audits typically take 2–3 weeks from kickoff to final report.